GNF » Go No Further

Save time localizing your equipment with Noah.

Gnf.dk (GoNoFurther) is a web software development company, founded on the idea that people shall be involved in the applications they would use. Since 1996 the company has worked hard to create applications that are meaningfull to the customer and easy to use by the users.

Gnf.dk has focus on development of web applikations and systems developed in cooperation with our customers and by utilizing the knowledge and experience with Asset Management and other areas of expertice. Development is mainly done in PHP, MySQL and javascript.

Today – gnf.dk supplies products that are developed based on users needs and requests.

Snail Mail:

gnf.dk
Finsensvej 46D 1tv.
DK-2000 Frederiksberg
CVR: 16143103

Contact Information

We would like to know who might have an interest in Noah. So we hope you will provide a bit of info.

Contact

If you have any questions regarding Noah, need support or anything else reach us using the form below.

Noah IT asset management

There are other IT AssetManagement and Incidentsystems out there. Some expensive and some very enterprise. Noah is inexpensive and very enterprise. And has CMDB and ITS tightly integrated.

Try Noah or register for Cloud

Noah RoadMap

Continually focus on Stability and Usability

Some of the tasks planned for the coming releases:

  • Calendar - Mix calendar views for specific user (if you have multiple calendars)
  • Suppliers - Upload files
  • File versioning - optimize as in NDocs.
  • Creating Decommisioning ticket on delete customer/asset
  • Customer Portal - Update design
  • v - Reporting module - optimizing

    • Automation / Data gathering

  • Script based/automated data gathering (Agent)
  • v - OAT (Operational Acceptance Tests): Checks that gives the asset status as it progresses. Final check equals production
  • v - Feeds - Follow ticket events, comment or follow feeds for expanded communication.
  • v - ViewTicket - View attached images
  • v - ProjectPlanning - optimize/expand

    • Integrations

  • / - API/Integration to other applications like ZenDesk, Omnitracker, Remedy, ServiceNow aso.
    - REST Api Created (See API Documentation)
  • Navision Asset/CI syncronization/integration
  • Nagios Module integration
  • POE/COP calculations based on data fetched from PDU, Cooling and UPS aso.(might be a part of integration mentioned above.)
  • See Documentation for current functionality.

    • Noah Changes

    Not Released: Version 2.00 rel. 01

  • Noah will be versioned to 2.00 since databasechanges makes it incompatible with earlier versions!
  • (Awaiting Upload) Filename: Noah_upgrade_172_18.zip
  • Google 2FA implemented as an option in User Settings.
  • Impersonation. Act as another user. You need to be Admin to perform this function.
  • Tickets: Updated UI
  • Workflows: Updated events and minor fixes.
  • Database: Segment users tables to databasename _users - seperate database for user data.
  • Database: Segment test data into seperate database - databasename _testdata. (This will be filled with test data upon installation).
  • Bug: Fixed User templates assignment of rights.
  • Bug: Fixed Status icons/descriptions in Orders.
  • Bug: Fixed Parts - Parts of Model listin.
  • Bug: Fixed a bug where you where unable to save data.
  • General: Ability to select between production and test data.
  • General: Minor fixes and alterations.

    • 13-05-2022: Version 1.72 rel. 17

  • Filename: Noah_upgrade_172_17.zip
  • Listings: Search results now marked for easier search experience.
  • Certificates: Certificate Text field added. This can be the Private or Public string (or both). Note: Certificate Text are saved and displayed unencrypted.
  • VPN's: Select Certificate added. Only certificates with Certificate Text are selectable.
  • Domains: Added Supplier field.
  • Tickets: Added "Assign ticket to me." button. This will assign the ticket to current user.
  • Tickets: Responsible for ticket defaults to creator of ticket. Change by edit ticket.
  • Responsible: Added Certificates and Tickets to Responsible view. This enables user to get alert on to be expired certificates. Remember to enable "crontab_certificates_warning.php" in Crontab Scripts.
  • Crontab: updated domain, certificate and license checks.
  • Crontab: updated scripts for using SendMail function. (improves mail handling).
  • Crontab: Optimized master script code.
  • Search: Fixed AND/OR error.
  • Upgrade: Optimized upgrade function.
  • System License: Adjusted for Cloud interoperability.
  • General: Many list pages are converted to DataTables for better search and paginating experience.
  • General: Minor fixes and alterations.

    • 14-08-2022: Version 1.72 rel. 16

  • Filename: Noah_upgrade_172_16.zip
  • Assets: Fixed update bug.
  • Tickets: Registration of work updated.
  • Tickets: Added quick action button in ticket overview for adding user to ticket.
  • General: History of changes in assets, circuits and ticket tables based on Triggers in Mysql. View History gives extended view of data.
  • General: Tooltip fixed.
  • General: Minor fixes and alterations.

    • 10-03-2022: Version 1.72 rel. 15

  • Filename: Noah_upgrade_172_15.zip
  • Login: Fixed Forgotten login
  • Calendar: Minor fixes with displaying calender line (Top part of viewport) and Creation of Event.
  • Import: Import function updated and optimized.
  • Upgrading: Improved function to backup data before upgrading Noah.
  • General: History of changes in assets, circuits and customers tables based on Triggers in Mysql. View History gives extended view of data.
  • General: UI fixes all over.
  • General: Using PHPMailer to send mails. Optional settings for SMTP in Core configurations.
  • General: Minor fixes and alterations.

    • 27-01-2022: Version 1.72 rel. 141

  • Filename: Noah_upgrade_172_141.zip
  • Assets: Creation of asset fails. Fixed.

    • 18-01-2022: Version 1.72 rel. 14

  • Filename: Noah_upgrade_172_14.zip
  • System License: Noah can now be licensed for specific module activation.
  • System License: renamed admin/license_admin.php to system_license_admin.php.
  • System License: Fixed update of license.
  • Knowledgebase entries: History on edit/delete. And other minor updates.
  • Currencies: Database field type altered from TINYINT to INT due to changes on delivery of currencies..
  • General: Tooltips adjusted for "out of viewport".
  • General: Page functionality descriptions. Added question icon next to bottom version and revision.".
  • OAT: Listing of current OATs
  • OAT: ReWorked - better status on OAT and data entry optimized.
  • User: Responsibilities on user page. Responsibilities page - link to edit user page.
  • Reporting: List of Domains, Licenses and Agreements without responsible user registered.
  • General: Minor fixes and alterations.

    • 13-04-2021: Version 1.72 rel. 13

  • Filename: Noah_upgrade_172_13.zip
  • Login: Optimized and refactored.
  • Login: Password reset refactored.
  • General: Minor fixes and alterations.

    • 01-02-2021: Version 1.72 rel. 12

  • API: Subquery now returns set ID.
  • Login: Fixed password issue.
  • Fixed path settings with cloud/onprem compability.
  • General: Minor fixes and alterations.

    • 13-01-2021: Version 1.72 rel. 11

  • Supplier: Edit supplier updated for URL/IP validation.(Regex optimized)
  • API: REST interface updated.
  • Logs: API Log added.
  • General: Minor fixes and alterations.

    • 01-12-2020: Version 1.72 rel. 10

  • Scrum: Bug fixed Stati to Scrum segment updated in Configuration / Core Settings / Tickets
  • Tickets: Bug fixed not updating ticket status.
  • General: Minor fixes and alterations.

    • 03-11-2020: Version 1.72 rel. 9

  • General: SQL Mode fixed. In later versions of mysql (version > 5.6) ONLY_FULL_GROUP_BY is default enabled. This causes Noah to bring sql error. Fixed with sql_mode per session.
  • General: Minor fixes and alterations.

    • 01-11-2020: Version 1.72 rel. 8

  • Cables: Asset interfaces may have cables connected. Connect assets.
  • Upgrade: Fixed database backup.
  • Tickets: Tags available. A way to label tickets for search.
  • Scrum: Stati matched to Scrum segment. Configurable from Configurations / Core Settings / Tickets
  • Tickets: Option to - on behalf of - select user who "owns" ticket (supplies task/problem)
  • Tickets: Status selected and displayed correct.
  • Integration: Service Now, Assets - beta.
  • General: Minor fixes and alterations.

    • 26-09-2020: Version 1.72 rel. 7 ! Critical Release !

  • Login: Problems with authenticate fixed.
  • Scrum: SLA included in overview.
  • General: Minor fixes and alterations.

    • 23-08-2020: Version 1.72 rel. 6

  • Admin: Rights assignment/adjustment updated.to
  • Admin Security Types: Added listing of customers assigned security type.
  • General: Minor fixes and alterations.

    • 21-09-2020: Version 1.72 rel. 5

  • !Crypt function changed!. mcrypt has been used to en/decrypt passwords in Noah. mcrypt has been deprecated for a while - and we are now using OpenSSL module.
    Remember to run upgrade/one_time_run_upgrade_crypt.php (converts passwords and user tables).
  • Noah has been updated to accommodate to the Docker platform. There is changes to config.php file. See Installation for further infor.
  • Noah is on Docker. Follow instructions at https://github.com/osomanden/noah README.md
  • TrialVersion and CoreSalt alerts altered.
  • Menu giving error on load of Datatables: Fixed. Split file into extensions.
  • Config elements obsolete: $Site_URL, $base_path and $server_path. Noah works it out itself now ;-)
  • Edit Asset and Edit Customer: Password updated.
  • List Assets: Ajaxified for faster access.
  • functions: moved to dbhandler.
  • Search function improved / ui fixes.
  • Core Data: Fixed array check. Core Salt was being checked in wrong array.
  • General: Minor fixes and alterations.

    • 22-06-2020: Version 1.72 rel. 4

  • Tickets: Fixed default priority.
  • Tickets: Update Icon changed.
  • Tickets: Email sent to creator of ticket if deadline changed.
  • Tickets: Overview of closed tickets are now sorted primary on ticket closed date.
  • Assets : Selectors moved to Options Menu ">"
  • General: Minor fixes and alterations.

    • 09-06-2020: Version 1.72 rel. 3

  • Edit Customer : Fixed call to wrong function.
  • General: Minor fixes and alterations.

    • 03-06-2020: Version 1.72 rel. 2

  • Administration Scripts updated and adjusted.
  • Networks: Fixed call to wrong function.
  • Mobile Tickets interface adjusted.
  • Tickets : Created date in Overview.
  • Tickets : Core option to close ticket on reach of inactivity days.
  • Core Data: Default Ticket priority as an option.
  • Assets: Added additional agreement dates.
  • Upgrade / Installation: Reworked.
  • Contacts: Option for multiple emails per contact.
  • Emails Addresses: Changed email table structure.
  • General: Minor fixes and alterations.

    • 25-03-2020: Version 1.72 rel. 1

  • PHP7 ready!
  • Tickets: Close on inactivity as an Core option..

    • 24-02-2020: Version 1.71 rel. 34

  • Crontab Scripts: Check Breached Tickets script updated to properly functionality.
  • SLA/Tickets : Breach calculation/settings updated. Option to - in SLA - set Ticket Stati to stop breach timer.
  • User Groups : Fixed listing of group membership.

    • 15-12-2019: Version 1.71 rel. 33

  • Customer: Additional Customer related registration fields added. Adjustable in Administration/Customer Fields Admin.

    • 14-11-19: Version 1.71 rel. 32

  • Asset Owner: Freetext field. Will try to find customer/supplier in database.
  • Your Profile: Fixed saving preferences.

    • 04-11-2019: Version 1.71 rel. 31

  • Core Config: Enable / Disable writing to logfiles.
  • Logging: Added additional logentries for Login/Logoff.
  • Logging: Enabling logging for Login/Logoff, enables logging of password changes.
  • User Admin: Disabled Action removed.
  • Location: Initial weight per rack set to 0

    • 20-10-2019: Version 1.71 rel. 30

  • Configuration: Toggle password fixed.
  • Configuration: Test Imap fixed.
  • Edit Asset: Autofind vlan/switchlayer upon entering ip segment in interface.
  • Tickets: Added Creator/Email in Overview.
  • Tickets: Added ability to alter set priority to ticket.
  • Crontab Imap: Fixed issue with create ticket by rule.

    • 13-10-2019: Version 1.71 rel. 29

  • User Create/Update: Fixed Rights/Groups update in same task.
  • Search: Readonly removed from Search field and Sidebar fields for Readonly users.

    • 08-10-2019: Version 1.71 rel. 28

  • Search: Fixed AND bug.
  • List Assets: Improved Pageination to fetch all assets.
  • Tickets: Register specific tasks to tickets (travel, special hours and so on)
  • Reporting: Extract ticket registrations for statistics.
  • Added Fileupload to Agreements

    • 28-07-2019 : Version 1.71 rel. 27

  • Assets related to Certificates
  • Add interface to other asset (Interfaces)
  • Exterminator requested for minor issues..

    • 06-06-2019: Version 1.71 rel. 26

  • Fix: Edit IP Segment: Warning set for CIDR < 22 (Prevent super large array of hosts ;-)) - now allows segments smaller than /24.
  • Bugs battled and critters fought..

    • 02-06-2019 : Version 1.71 rel. 25

  • View IP Segment: Added Interface comment and switchlayer.
  • Edit IP Segment: Warning set for CIDR < 22 (Prevent super large array of hosts ;-))
  • Updated Certificates
  • NDocs: minor updates/Fixes.
  • Asset Extraction (in progress)
  • Fix: EditAsset - Asset not found.
  • Fix: LDAP Login mismatch on Capitals.
  • Bugs battled and critters fought..

    • 15-05-2019: Version 1.71 rel. 24

  • Fix: Sporadic logout during EditAsset reported.
  • Fix: Unable to update asset/customer. ID secured numeric.
  • Fix: Unable to delete position without assets connected.
  • Added edit button in search results.
  • Added Responsibilities window to Overview.
  • Bugs battled and critters fought..

    • 07-05-2019: Version 1.71 rel. 23

  • Sporadic logout during EditAsset reported. Altered check on asset_id in EditAsset and added some debug info.
  • Fix: Readonly users access to search bar.
  • Bugs battled and critters fought..

    • 28-04-2019 : Version 1.71 rel. 22

  • Certificates added as seperate function.
  • List Assets: Pagination altered, Submenu entries moved, Datatables adjusted.
  • Require.js updated to version 2.3.6.
  • Added Goto Asset in Top Row.
  • Search: Interface Comment field searchable.
  • Fix: IMAP Fetch: handling of special chars.
  • Fix: Network listing of /23 segment
  • Fix: Create same vlan_name in same switchlayer.
  • Fix: ShowMap per country displayed or defaulted.
  • Bugs battled and critters fought..

    • 10-04-2019 : Version 1.71 rel. 21

  • Caching of static elements reenabled.
  • Certificates: Create an entry for a certificate (with supplementing fields) and connect it to assets, circuits and other types of connections.
  • TicketUpdateOnly : Added specific email area (Configurations/Core Settings/IMAP) for emailaddress / account only for ticket updates.
  • Bugs battled and critters fought..

    • 28-03-2019 : Version 1.71 rel. 20

  • Fix: Listing of assets without customer related.
  • Fix: Missing field in Asset Audit table.
  • Fix: Login with capitals in name.
  • Bugs battled and critters fought..

    • 24-03-2019 : Version 1.71 rel. 19

  • Passwords: User can only edit/create passwords with Security Level less or equal to User Security Clearence Level
  • PDF: Writing custom header.
  • OAT: Operational Acceptance Test in v. 1.0.
  • Fix: Vlan's and Switchlayer's not "attaching" correctly to Assets.
  • Projects: Updated overview with ticket stati
  • Orders: Added Track & Trace to order.
  • Landingpages: Headers linked to landingpages. Click on link and return to latest visited landingpage.
  • Priority Icons altered to be more intuitive and explaining.
  • Bugs battled and critters fought..

    • 29-11-2018: Version 1.71 rel. 18

  • IMAP Fetch: Fixed match against customer via domain in email From:.
  • Tickets: Added Customer and/or Asset Comments
  • Bugs battled and critters fought..

    • 25-11-2018: Version 1.71 rel. 17

  • General: Improved formatting of data.
  • IMAP Fetch: Improved handling of multiple attachments and inline attachments.
  • LDAP: Verified user "copy" to Noah. See LDAP Script
  • Stats: Ticket Created/Closed per Week statistics now based on TicketEvents.
  • Bugs battled and critters fought..

    • 01-11-2018: Version 1.71 rel. 16

  • Emergency Update: Crontab_imap_ticket fails! Error putting raw mail data into database.

    • 31-10-2018: Version 1.71 rel. 15

  • Tickets : Mail sent altered for slimmer look and including Followup.
  • Tickets : Altered fetching emails. Upon mail received from internal mail (Core Configurations / Mail Settings) no response to From: to prevent loop..
  • Froala Editor : Marking of text in readonly field enabled.
  • Bugs battled and critters fought..

    • 28-10-2018: Version 1.71 rel. 14

  • Feeds : Option to en/disable in Core Config
  • Public: Functions updated to latest.
  • Ldap : All AD Users into Noah script updated.
  • Tickets : Users from AD now selectable in Create/Edit ticket.
  • Tickets : Onbehalf users gets link to public view ticket.
  • Tickets : IMAP fetch fixed. Some emails was not linked to tickets/updates.
  • Bugs battled and critters fought..

    • 19-10-2018: Version 1.71 rel. 13

  • Feeds v.1.1.
  • Tickets : New simple way to set Priority of ticket via Urgency/Impact Matrix.
  • Tickets : Fixed emails and images displayed as html code.
  • Scrum : Overview page "jumping" on selecting Open/Grouped tickets - fixed.
  • Nmap Fetch Data 0.1
  • Bugs battled and critters fought..

    • 08-10-2018: Version 1.71 rel. 12

  • Feeds v.1.0.
  • Mails - Cleaned a bit too much.
  • Bugs battled and critters fought..

    • 24-09-2018: Version 1.71 rel. 11

  • Fixed: Unable to copy asset.
  • Tickets: Improved fetch of mails to tickets and viewing of said mails/tickets.
  • Tickets: Default deadline period set in Configurations/CoreSettings/Tickets. Active in Tickets/Create Ticket
  • Tickets Overview: Sorting by Last Update produce right sorting.
  • Projects: Project tasks as tickets!
  • Bugs battled and critters fought..

    • 05-08-2018: Version 1.71 rel. 10

  • Fixed: Unable to add/remove Network/HBA's in Assets.
  • Fixed: Unable to add CPU's in Assets.
  • Project: Minor updates and fixes..
  • Froala Editor: Paste images saved - and allowed for remote images.
  • Tickets: Email responses updated.
  • Tickets: Attached Parts updated.
  • Projects: Updated for better performance and minor fixes.
  • Scrum: Fields altered (this time right).
  • Bugs battled and critters fought..

    • 15-07-2018: Version 1.71 rel. 9

  • Project: Colors added as option to tasks. View Gannt functional..
  • Scrum: Fields altered for better overview.
  • Bugs battled and critters fought..

    • 11-07-2018: Version 1.71 rel. 8

  • Scrum: Fields slightly realigned and adjusted.
  • Fixed: In some cases database function returns Boolean instead of actual resulting data.
  • Texteditor updated. Needed new license. Remember to clear cache for this to work from start..
  • Minor bugs and other critters removed..

    • 02-07-2018: Version 1.71 rel. 7

  • Hardening of input checks. Protection against XSS and SQL injections very much improved..
  • Triggers for database transactions. Restore a previous version of an asset or an ticket. Located in Administration menu.
  • MS Office styling in Input - removed!..
  • Scrum: Deadline for tickets included.
  • Hotkeys: Ctrl+Space = Open Main menu pane followed by ALT+a = List Assets, ALT+c = List Customers or ALT+t = List Tickets.
  • Return To: Option in Your Profile for which type of page to return to upon {CREATE/UPDATE/DELETE}of an page.
  • Assets : Altered Interface Order to Layer2 or Layer3 Interface(defaults to Layer3)
  • Fixed : Tickets "missing" update/save button..
  • Fixed : Skill Administration now only has one update button.
  • Requirement: php_bcmath added.
  • Minor bugs and other critters removed..

    • 06-05-2018: Version 1.71 rel. 6

  • Fixed: Network: Allocations of networks.
  • Fixed: IMAP: Some mails would be created as followups to tickets - even though they were not related to the ticket.
  • Minor bugs and insects removed..

    • 03-05-2018: Version 1.71 rel. 5

  • htmLawd replaced with HTMLPurifirer 4.10. For some reason htmLawd "was too good". Will look into it further.
  • User Profile: Option to opt out of update mails when you create the update.
  • Fixed: Network: Memory allocation error with networks larger than /23.
  • Fixed: Tickets: Updates is not indicated correctly on index page.
  • Fixed: IMAP: Updates to ticket or new ticket as followup as previous ticket.
  • Fixed: Unable to copy text in comment field.
  • Minor bugs and insects removed..

    • 24-04-2018 : Version 1.71 rel. 4

  • IMAP: Upon opening ticket, mail is also sent to "Super User Email" set in CoreData/Basic
  • Fixed: Network: Create IP Segment unable to create segment. ID missing.
  • Fixed: Edit Ticket: Unable to remove assets or circuits assigned.
  • Fixed: IMAP Script: Unable to connect mail to existing ticket.
  • Fixed: Mail rule db record added..
  • Minor bugs and insects removed..

    • 2018-04-17: Version 1.71 rel. 3

  • Mail rules updated.
  • HTMPurifier replaced by htmlLaw. This actually works better.
  • Minor bugs and insects removed..

    • 03-04-2018: Version 1.71 rel. 2

  • Replaced Windows Closed logic with Windows Open logic in User Profile.
  • /public/ : External LDAP login site added. Remember to alter and copy dist-config.php to config.php in /public to make it work!
  • CreateAsset: Removed Order Field. Add order relation in EditAsset instead.
  • Edit files: On Save, returned to View file.
  • LDAP Login: Altered LDAP Bind to current auth connection. Pre Windows 2000 uses DOMAIN\user - current is "username@domain". Noah now utilizes the current. Remember to set domain in Core Configurations to correct domain (keeping .local)
  • Google Maps Integration: Upon api key, relevant fields will be displayed and minimaps as well..
  • IMAP: Upon emailbased creation of ticket, it is optional (Core Configuration) to send link to view ticket in email to sender.
  • Fixed: IMAP receipt with included attachments. In some cases MD5 comparison on attachment failed.
  • Fixed: Sidebar starts as requested (open/closed) and stays as requested.
  • Fixed: Google Maps Integration field reapplied in Core Configuration
  • Fixed: Mountpoints placed correct in ViewPosition. Asset is placed correct and the Unit's it fills matches.
  • Fixed: Calendar event time entries and All Day
  • Fixed: Orders. Delete order and stage display.
  • SQL: Added some indexes, speeding up database interaction.
  • Experimental Chat: Code removed, DB entries removed.
  • HTMPurifier updated to 4.10.0.
  • Minor bugs and insects removed..

    • 11-03-2018: Version 1.71 rel. 1

  • Reports: Expanded reporting at your selection on tickets by email.
  • User Passwords: Crypt change. Makes passwords more safely encrypted. Changes current user passwords!
  • Trial mode: En/Decryption not active in Trial mode.
  • VPNs: Added functionality to Networks. Register your VPN's and connect them to assets and/or ip segments.
  • LDAP (optional background script): Fetch AD/Ldap user base/info into Noah for improved Information/functionality.
  • Fixed: Performance boost on fetching tickets. With test on 400 plus tickets, load time has been decreased from ~30 seconds to 4-8 seconds.
  • Fixed: MD5 verification on received files by emails. If MD5 present, file will not be saved - to save space..
  • Fixed: Tickets (Update and Send): In some cases updates will not be registered.
  • Fixed: Tickets: Textarea beyond vieable area. Unable to scroll..
  • Fixed: IP Suggestions in Edit Asset displays 5 closest results.
  • Fixed: Selecting External DiskSystem displays (if found) diskgroup(s) available.
  • Fixed: Ticket sorting on Last Update.
  • Fixed: Create Ticket will assign to selected user regardless of default system setting.
  • Request: View Customer : Tickets tab displaying current open and/or active tickets for customer.
  • IMAP Mail check added log entries.
  • Install ID Introduced. For easier Trial Licens request.
  • Minor bugs and insects removed..

    • 14-01-2018: Version 1.70 rel. 7

  • Assets: Upload file from ViewAsset page.
  • Tickets: Adjusting selection of user or group. Sometimes a lock in both fields made it unable to select any options..
  • Tickets: Edit Ticket - Type selection has been moved to other position. Also, argumentation for altering ticket required.
  • Mails: Followups defaults to newest to oldest in sent mails.
  • Mails: Added Followup to Contact Mail (bug fix).
  • Tickets: Mail icon now present in Scrum view as well as other tabs where applicable.
  • CoreData: Google Maps API Key. If present Api script will try to load with set key. Will make maps available in Assets and Locations. Accessible from https://console.developers.google.com
  • Minor rats and bugs removed..

    • 03-01-2018: Version 1.70 rel. 6

  • Mails: To prevent loops, responding to emails has been optional from Configurations / Core Data.
  • Mails: Adding autoresponder header in SendMail
  • Mails: Added log entries for failed handling of mails.
  • Mails: Matching against common autorespond headers: "x-autoreply", "x-autorespond", "auto-submitted"
  • System License: "admin" account not counted as active user(updated).
  • Tickets: Throtteling on incoming emails. Match against header and email address.
  • Tickets: Throttleing optional in Configurations / Core Data
  • Tickets: Audit moved to Tab instead of within sidebar.
  • Update and mail ticket: Attach Followups no more default set.
  • Minor findings fixed and bugs removed..

    • 19-11-2017: Version 1.70 rel. 5

  • Goto Ticket field has returned.
  • Tickets: Close Ticket button in View Ticket
  • Tickets: Edit Followup fixed with Invoiceable Ticket Data.
  • Tickets: Group Selection fixed.
  • Tickets: Ticket Row clickable.
  • Scrum: Open And Group assigned tickets selectable.
  • Minor findings fixed and bugs removed..

    • 06-11-2017: Version 1.70 rel. 4

  • Tickets: Group assignment fixed. Tickets assigned to Groups are placed in their own tab.
  • Tickets: Attachments gathered in one tab.
  • Tickets: Close button on Ticket overview now works.
  • Scrum: Updated selectors.
  • Minor findings fixed and bugs removed..

    • 26-10-2017 : Version 1.70 rel. 3

  • Tickets: Assigned to a group is now visible in overview.
  • Tickets: Moved followups back to ticket info in ViewTicket
  • Tickets: Index altered for better overview.
  • Mail: Optional to set ReplyTo address in Core Data.
  • Switchlayers is now connected to Vlans which is connected to IP Segments
  • Minor findings fixed and bugs removed..

    • 15-10-2017 : Version 1.70 rel. 2

  • Cron: Altered to amend "Bad message number" on Imap fetch.
  • Tickets: Send and update ticket: creator email default selected in contact box.
  • Tickets: Update Ticket - alert box locks screen - fixed.
  • Tickets: Added tabs for details and followups in ViewTicket
  • Tickets: Not able to send with empty contact field.
  • Switchlayers added within Networks
  • SLA: Time to Resolve and Time to Start Processing fields added to SLA. ToDo: Relation to tickets handling!
  • Option to toggle columns in List Assets
  • Minor findings fixed and bugs removed..

    • 02-10-2017: Version 1.70 rel. 1

  • Tickets: Responsive UI - beta - implemented.. Adapts to your mobile device.
  • Tickets: RAW email available in view ticket.
  • Tickets: Approvers fixed.
  • Tickets: Ticket versus SLA - breach.
  • Parts: Attach parts to tickets. Get a list of parts that are marked as in stock - or attached to tickets.
  • Parts: Drill down part with serialnumbers
  • Add New Line updated to be faster and better..
  • Add New Line : Relation fixed so data cloned does not replicate af cloning.
  • Calendar: All day event added.
  • Clusters: Possible to add nodes to clusters regardless of customer relation.
  • HTMPurifier updated to 4.9.3.
  • jquery.ui updated to 1.12.1
  • Minor findings fixed and bugs removed..

    • 29-08-2017 : Version 1.65 rel. 35

  • Models. Currently only Assets have models attached.
  • Add New Line. Fixed so events (select and ajax calls) are cloned.
  • Rel. 33 and 34 - bug fixes only.
  • Fixed: Minor findings and bugs..

    • 21-08-2017 : Version 1.65 rel. 32

  • Parts. Attach parts to assets. Get a list of parts that are in stock - or attached to assets.
  • Admin/View Received Mails updated to view correct received attachments - and the raw mail data.
  • Tickets (bugfix): Altering status correctly.
  • Tickets: Selecting RFC as Ticket Type now displays options related.
  • Core Language selectable.
  • Personal signature attached to mails sent.
  • Fixed: Minor findings and bugs..

    • 26-06-2017 : Version 1.65 rel. 31

  • IMAP script also looks for serialnumber in subject
  • Connecting Asset to ticket - displays/searchs serialnumber as well.
  • SLA setup changed. Removed SLA types. Added options to set Priority as well as Ticket Type or Connected to Customer/Asset/Circuit
  • Priority calculated based on Impact and Urgency. See https://help.noah-iam.com/noah/en/documentation.php#tickets for further info.
  • Map coordinates attached to asset. Click to view coordinates on Google Maps. Will be differentiated with locations in map overview(system/view_country_map.php) accessible from Locations
  • Update Ticket allows for setting ticketstatus to Open
  • View Ticket slimmed down.
  • Fixed: Minor findings and bugs..

    • 09-06-2017 : Version 1.65 rel. 30

  • Internal: _clean function updated. Data is shown a bit better in eg. View Ticket.
  • Tickets: Search for asset also searches for serial number.
  • Connection to Finance System limited to check mark in Invoiceable.
  • KnowledgeBase. Toggle activeness in Core Data.
  • Ability to assign assets to users.
  • Updated Reporting:Invoiceable Tickets.
  • Fixed: Minor findings and bugs..

    • 25-05-2017 : Version 1.65 rel. 29

  • knowledgeBase. Mark an update as an solution. Find solutions in KB based on update text.
  • Fixed: Minor findings and bugs..

    • 13-05-2017 : Version 1.65 rel. 28

  • Menu fixes in different files.
  • Postal Zip number can now be alphanumeric (10 chars) (previous only numbers)
  • Added optional relations between location and address book entry.
  • Fixed: Minor findings and bugs..

    • 30-04-2017 : Version 1.65 rel. 27

  • Fixed: In some cases PHP returns 0 instead of false, 1 instead of true.
  • Fixed: Minor findings and bugs..

    • 23-04-2017 : Version 1.65 rel. 26

  • Added: Crontab Master crontab entry visible in "Crontab Script administration"
  • Fixed: In some cases Ticket title would be placed in Description
  • Altered validation function to handle strings and numbers in a more stable way..

    • 01-03-2017 : Version 1.65 rel. 25

  • Fixed Ticket set status.
  • Tickets: Updated Setting Status Altered design to more slim and functional
  • Langagefiles updated
  • HtmlPurifier updated to version 4.9.1

    • 27-02-2017 : Version 1.65 rel. 24

  • Altered position on popup dialog to accomodate smaller displays.
  • Language alterations
  • -optional languages selectable in Your Profile
  • Minor alterations and fixes.

    • 26-02-2017 : Version 1.65 rel. 23

  • Finance Note (Customer) added to pulldown in Invoiceable popup in Update Ticket..

    • Try Noah or register for Cloud